According to a January 27th letter sent to customers, Viva has recalled one lot of Viva Duck for Dogs (Ground), Viva Duck for Dogs (Chunked), Viva Duck for Cats and Viva Pure Duck (for cats and dogs) due to potential Salmonella, Listeria monocytogenes contamination.
Viva explained that the products were voluntarily recalled after the FDA obtained and tested samples of Viva Duck for Dogs (Chunked) Lot 22853 after a consumer complaint and found that the samples were positive for Salmonella, Listeria monocytogenes.
Salmonella and Listeria monocytogenes can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.
Viva asks customers to check freezers for any remaining products of Lot 22853. If you still have products from the lot, reach out to Viva for a refund for any remaining product—you can then destroy thefood in a way that children, pets, and wildlife cannot access. Make sure you do not touch the contaminated food product with your bare hands.
If you have any questions regarding this notice, email Viva at firstname.lastname@example.org or call/text them at (919) 371-8882 between 9:00 am – 5:00 pm EST Monday to Friday.